Is too much time spent thinking about job satisfaction?

What do I think about job satisfaction? If we're looking to increase productivity, quality, innovation, and client/customer satisfaction, then looking at job satisfaction is looking in the wrong place. You can have a completely satisfied employee that lacks productivity, isn't particularly concerned about quality or innovation, and doesn't really care about satisfying the client/customer.

In order to increase all of the factors above, the true measurement should be employee "engagement"! The Gallup organization actually debunked some prior held myths and found that increasing "engagement" was the way to success.

What is Resiliency?

Resiliency, in a data center context, is the ability of a server, network, storage system, or an entire facility, to recover quickly and continue operating even when there has been an equipment failure, power outage or other disruption.

http://whatis.techtarget.com/

Can "hands-on" management be an excuse to not train and trust in people’s abilities?

Sometimes "hands-on" management is an excuse to not train and trust. There are times, however, where you will find an "all hands on deck" situation and a leader better be available if people need help.

Have you ever been part of a mentoring relationship as a mentor or protégé?

My dad taught me well. I played handball, then racquetball, then golf with him most of my life. He was my mentor before having a mentor was main-stream and he taught me to look at myself with a critical eye, enhance the things that I did well, and improve the things that I didn’t do well. To repay that relationship, I have created a mentoring program that I have used in work and personal settings.