Thursday, April 7, 2011

Do you argue (first) when some objects to your point of view?

I do! Instead, don’t automatically say – or even think – that others are wrong for objecting to your point of view. The more you argue, the more they’ll fight to justify their positions. Ask questions instead to uncover the thinking behind the objection. Source: Talk is Not Cheap, by Beverly Inman-Ebel. Published by Baird Press, 512-329-8373.

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