What do I think about job satisfaction? If we're looking to increase productivity, quality, innovation, and client/customer satisfaction, then looking at job satisfaction is looking in the wrong place. You can have a completely satisfied employee that lacks productivity, isn't particularly concerned about quality or innovation, and doesn't really care about satisfying the client/customer.
In order to increase all of the factors above, the true measurement should be employee "engagement"! The Gallup organization actually debunked some prior held myths and found that increasing "engagement" was the way to success.
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