·
Analyze
their hidden agendas. What are these
people doing to enhance their personal power?
·
Commit
yourself to problem solving. Try to
establish a win-win situation.
·
Look
for things you and your opponent hold in common.
·
Explore
feelings and individual interpretations.
Opposition is fueled by emotions.
Long-standing feuds often begin with a misinterpretation. Get all feelings out on the table.
·
Don’t
wait for a convenient time to resolve an issue.
There usually won’t be one. Give
each other permission to confront problems as soon as they arise. Hurt feelings will fester the longer you
defer them.
·
Use
three magic words when starting what could be a confrontation. “Could it be…?”
·
Strive
for a mutual commitment to specific actions.
Talking isn’t enough. Agreed-upon
actions must follow.
·
Don’t
expect major improvements overnight.
Your opponents may need time to see if it’s safe to let down their
guard.
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